depth development

  • Exceptional leaders, flourishing cultures
  • Fresh perspectives on wicked problems


How we can help

We confidently deal with complex people issues using rigourous diagnostic tools and processes. We uncover deeply embedded, hidden causes and resistances. We are behavioural change experts, taking a systems perspective irrespective of whether our engagement with you is to work with an individual, a team or your entire organisation.

When we can help


Confidential coaching

Confidential coaching is required for underperforming employees

strategies and skills

Managers need strategies and skills for managing difficult employees

leadership capabilities

Executives need a confidential sounding board or seek to strengthen advanced leadership capabilities


emotional intelligence

Strong technical performance is compromised by low levels of emotional intelligence

how we can help

Established teams need to refocus and strengthen collaboration

External perspectives

External perspectives are required to tackle entrenched team performance problems


work environment

The work environment has become toxic and performance is compromised by conflict, bullying and harassment

External support

External support is required to identify hidden factors contributing to poor culture

organisational change

Managers and staff need support to respond to difficult, imposed, organisational change


How we work

We specialise in behavioural change for enhanced performance and actively seek to take on the most challenging people problems that many other consultants will avoid.

More than simply qualified, we are experienced in the use of systems psychodynamic approaches or depth methods in consulting, facilitation and coaching. These sophisticated methods provide insights not available through other mainstream methods of consulting.

All projects are unique and are treated as such. We develop bespoke solutions for each client based on thorough diagnostics, clearly articulated goals, client needs and contextual factors.

We partner with our clients and in the process of working with you train your internal staff in our approaches.

All work with our clients is personally overseen by Anne. After determining your specific needs, and dependent on the scope of work, Anne may engage other specialist consultants to work with her in providing services. Bespoke Results engages only highly experienced consultants with a great track record of delivering results. All consultants are established experts in leadership and organisation development and have personally experienced the challenges of leading complex organisations. Bespoke Results does not engage junior consultants or use your job to train consultants.

Advanced Leader Challenge Program

Based on over ten years of leadership and organisation development consultancy, lecturing on leadership to MBA students and research on organisation dynamics Anne Hartican has designed Bespoke Results’ signature, Advanced Leader Challenge Program.

The program is conducted over a twelve-month period to ensure participants achieve significant personal insights, learnings, enhanced confidence, humility and sustainable behavioural change.

The program can be offered in a variety of formats including large group (up to 20 participants), small team and individual coaching programs. Irrespective of the format, participants are provided with quality diagnostics, a detailed development plan, online resources - including advanced reflective exercises and readings, experiential learning workshops and expert facilitation and coaching.

The program is designed to provide a robust learning and development structure based on best practice in developing leadership capability. The structure enables individual participants to identify personal development needs and goals and to focus on the development of those goals in a supportive learning environment.

For further details on the Advanced Leader Challenge Program click here.


We recognise some prospective participants may find signing up to twelve months of intensive personal and professional development is a little daunting. To provide an introduction to the ALCP, and give you an experience of our quality services, we periodically conduct public workshops based on the experiential workshops we incorporate into the Advanced Leader Challenge Program. These workshops can also be offered as in-house programs and include:

  • - Leader Profiling
  • - Career visioning
  • - The “Art” of authentic leadership
  • - Attention management – mindfulness as a foundational leadership skill
  • - Dialogue – inner dialogue skills
  • - Managing key relationships / relationship dynamics
  • - Influence and the effective use of positional power and role authority
  • - Dialogue – outer dialogue skills
  • - Concurrent Processing – managing group dynamics & defensive behaviours
  • - Adaptive leadership & methods for achieving change goals (personal and group)


The way we deliver consulting services is captured in our name Bespoke Results; we provide tailored services designed to achieve lasting results. We do this through collaborating with you, drawing on our shared expertise and perspectives, to deepen your insight and understanding of complex people and workplace culture challenges. We then work together to co-design targeted programs. Through our work we aim to impart our knowledge and skills in effecting real improvements in performance and sustainable cultural change.

No consulting challenge is too large or small, simple or complex for Bespoke Results. We do not shy away from difficult assignments and because of this we can, when necessary, be confronting. We will challenge the status quo, deeply embedded attitudes and defensive structures and behaviours. We do this with a commitment to achieving the best possible outcome for your organisation.

Bespoke Results can assist you when your organisation needs professional advice and support to manage:

Major organisational change

  • - Mergers & restructures, downsizing
  • - Structural reviews

Organisational design

  • - Structurs and role alignment

Cultural change

  • - Poor performance arising from toxic workplace culture
  • - Ineffective leadership
  • - Conflict-ridden work environments marred by bullying and harassment.
  • - Undiagnosed obstacles to improving workplace culture and team performance

Team Development

  • - New teams seeking to develop a strong team ethos and excellence in performance
  • - Leadership teams seeking to strengthen their leadership and culture.


About Anne

Founder and principal consultant Dr Anne Hartican is a leadership and behavioural change specialist. Through her work clients including Victoria Police, Australian Government Department of Industry, Innovation and Science and Victoria State Government Department of Treasury and Finance Anne has built a reputation for assisting organisations develop valuable insights into pressing people challenges and then make the necessary changes to successfully move forward. She works extensively with individual executives and organisations across Australia to transform defensive, counter-productive behaviours by building advanced emotional intelligence and relationship skills and teamwork. She does not believe in fads or quick fixes. She is a published author about leadership. As author or co-author her work includes The Character of Leadership (2006) and articles in Leadership & Organization Development Journal and the Monash Business Review.

Anne Hartican

Dr Anne Hartican is a leadership and corporate culture consultant shaping highly effective, collaborative workplaces that enable people and their organisations to flourish.

Anne’s interest in the development of leadership potential commenced in her late teens when she joined a local branch of Jaycees, an international leadership training and community services organisation. Anne volunteered to co-ordinate the JCI Personal Development Program for her chapter. That experience, along with her fascination with the behavioral studies component of her undergraduate degree provided the motivation for Anne to pursue a career as a manager. Anne’s keen interest in people and their potential and in developing inclusive, respectful, client-focused workplaces saw her quickly rise to senior management roles. Anne worked in operational management roles in the health sector and then as a Human Resources Manager in health and IT organisations. Her work in these management roles provided Anne with a depth of experience in effectively managing complex people matters.

Anne’s ongoing interest in developing leadership potential and strong organisational cultures fuelled her post graduate studies. Well-credentialed, Anne’s formal qualifications include a Professional Doctorate in Organisation Dynamics, a Master of Business and a Graduate Diploma in Personnel and Industrial Relations. Anne found her graduate studies of immense value but believes the most salient professional lessons that now inform her work have come from her personal experiences of developing herself and observing and coaching others. Committed to her own growth and development as a professional, since completing the Jaycees Personal Development Program Anne has continuously worked to develop her self-awareness and understanding of human behaviour through a wide variety of comprehensive developmental programs and methods.

Equipped with senior management experience, strong academic credentials and an in-depth understanding of human behaviour and development methods Anne established her own consulting practice in 2005 to enable her to focus her professional efforts on supporting leaders and their organisations to develop thriving cultures. Anne has since built a reputation for assisting clients develop valuable insights into pressing people challenges and then make the necessary changes to successfully grow.


Thought provoking ideas, great reads, practical advice and the latest from Bespoke Results.



Greater Dandenong logo
Victoria Police
Department of Education, Employment and Workplace Relations
IBA Indigenous Business Australia
City Of Port Phillip
Treasury and Finance
East Gippsland Shire Council
National Disability Insurance Agency
health and human services
creative partnerships australia
Anti-Dumping Commission
Victorian commission for gambling and liquor regulation
Australian Public Service Commission
yarra plenty regional library
wellington shire council
MAV logo
centrelink logo
CSIRO logo


  • After the Anti-Dumping Commission experienced considerable change and upheaval our culture was showing the symptoms of extreme stress. Anne provided important insights into the cultural dynamics and worked with our executive team to bring about necessary cultural change. Anne displayed wisdom and professionalism in undertaking a highly complex project. I would highly recommend her services to other organisations experiencing cultural challenges.

    Dale Seymour | Commissioner - Anti-Dumping Commission
  • Working directly with Anne through her own company Bespoke Results, and also arising from work for another provider, Indigenous Business Australia has enjoyed a close and productive working relationship with her over the past three to four years. This work has included facilitation of tailored leadership learning and development programs for Executive level staff, coaching of those employees, and delivery of other core skills workshops, most recently on Dealing With and Managing Change. All Anne’s work for IBA has met or exceeded expectations. Anne is consistently responsive to requests and needs, flexible and adaptive in relation to changing circumstances, and demonstrates a personal interest and commitment in all that she does. Analytical, intelligent and professional, Anne has been easy to work with and we look forward to continue to work with her in future.

    Stephen Grieve | Senior Manager, Human Resources - Indigenous Business Australia

Bespoke Results People & Culture Map

The Bespoke Results People & Culture Map is a free navigational tool designed to help you find a path forward through complex people challenges.

You can print out a hardcopy or complete the map online and email it to yourself. If you would like a fresh perspective on your problem submit your completed map to Dr. Anne Hartican for her consideration. Once you have submitted your map Anne will contact you for a confidential, obligation-free discussion to determine how Bespoke Results can assist you to successfully address the problem. Confidentiality is assured; the Bespoke Results People & Culture Map will only be discussed with the author of the map and Anne.

The People & Culture Map is intended for organisations of all sizes and sectors with the intention to seek external assistance.

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